FAQs
What type of markings do you provide?
We offer a range of thermoplastic markings from playground games, traditional games and sports courts, to directional markings and car parks.
How long do your thermoplastic markings last?
Our thermoplastic markings come with a 5 year guarantee, but they are designed to last up to 10 years—significantly longer than traditional paint. In the unlikely event that your markings wear out within the first 5 years, we will replace them free of charge.
What is the thickness of your thermoplastic material?
Our thermoplastic material is 3mm thick.
Can your markings be applied to any surface?
For optimal results and to ensure our 5 year guarantee, we recommend installing our markings on tarmac. However, they can also be applied to concrete and block paving surfaces.
What markings do you have for special schools?
We have a range of markings suitable for special schools and any one of them can be adapted to suits your unique requirements. Contact us for more information on how we can help.
How much is installation?
All the prices you see on our website include installation so there’s no hidden costs.
Do your prices include VAT?
All prices you see on our website are exclusive of VAT.
What if I’ve found a cheaper quote?
Let us know! We are confident that we provide the most competitive prices around but we’ll be happy to match or beat any genuine like for like quote.
When is payment due?
Payment for your playground project is due on completion. If your local authority is providing the funds, please check their payment terms as you may need to see if these can be amended.
How do I get a free quote?
We’d be delighted to provide you with a free quote for your playground markings! Either take a look through our designs on our website, choose your favourites and add them to your quotelist to request a quote, alternatively, click ‘Book a FREE Site Visit’ at the top of this page and we’ll contact you to arrange a convenient time to meet with you virtually to discuss your playground plans.
How long does installation take?
It depends on the size of the project, although most of our installations are completed within 1 day.
How are the markings applied?
We apply the markings by heating them onto the surface with a propane lance, creating a bond with the tarmac.
Why is there chalk around the markings?
We mark all of our games out with chalk before installation to ensure everything is the correct size and in line for placement. The chalk marks will wash away with rainfall or can be jet washed away if you prefer.
How long after installation can your markings be used?
After the markings have been heated onto the ground, they take around 10-20 minutes to cool and solidify, ready for use. We recommend leaving longer for vehicle use.
Can your designs be adjusted on site?
Our install teams are happy to assist with any minor positioning changes on the day with the existing games ordered.
Are your installers DBS checked?
Yes, all of our installers have enhanced DBS checks and these will be shared with you before your installation date.
How does the installation process work when the school is open?
We complete playground marking installations throughout the year, including during term time. We are happy to work around your lunch and break times, where our install teams can use safety cones and barrier tape to work on different areas in the playground. Many schools will hold wet play for the day to minimise disruption to access.
Is there anything I need to provide on the day of installation?
We kindly ask that the playground has a clean surface, free from any moss, leaves, and mud, and has not been gritted. We will need uninterrupted access to complete the work as efficiently as possible, though if we need to stop at any time, we ask that you make us aware before so that we can plan the installation around this.
Do you have a risk assessment?
Yes, we have a risk assessment that we can share with you prior to your installation date.
Do you design custom markings?
Yes! We are more than happy to create games and bespoke markings that are specific to your needs. Whether that’s a friendship stop, school logo, or custom maths game – let us know your ideas and we will bring them to life.
Where are you based?
We’re are based in Burnley, North West, lancashire. Though, we complete projects at schools and community areas throughout the UK.
What regions do you cover?
We offer our range of amazing services across the whole of the UK. We’ve possibly completed projects at schools near you.
Do you work with other companies?
Yes! We install all our playground markings for play equipment companies and will happily work with others too.
Can you remove playground markings?
Yes, we are happy to provide a playground marking removals service for any old and worn markings you may want to get rid of before getting new ones. Visit our sister website https://creativecleannw.co.uk/